• No questions asked Return or Refund within 14 days of receival of Product – provided it has NOT been worn and is in perfect condition ready to be sold to another client.
  • Refunds will be Purchase price Minus 4% (PayFast Commission) – Except on EFT payments, where the 4% will not be deducted, Minus Delivery fees paid which was spent when we originally sent you the product, Minus R80 Handling Fee.
  • Return of Product and shipping of another Size/Color is at your cost +
  • Please send your return back to:    Gurmuki Footwear, 51 De Vos Street, Strand, 7140, Western Cape.
  • Please include R120 for the courier cost of the required product back to you either in cash or via EFT.
  • Please communicate with us via What’s App 072 744 6702 regarding your return and what you require in its stead.
  • Side Note:  Leather is Alive and Organic, a natural product. Hence it will sometimes show characteristics such as scars, stretch marks and other imperfections. There will also sometimes be slight color variations – None of which will be seen as defects.  The preciousness of a handmade product is the fact that each might vary and that is to be celebrated.