SHIPPING AND RETURNS POLICY
Terms and Conditions:
We make every effort to dispatch as soon as possible. During periods of high season or sales, however, shipments might take longer than the average delivery period of 5 working days. We do not guarantee that your order will be delivered within a certain period of time.
Delivery Charges:
Normal Road Delivery at a flat rate of R100 for a single item and R170 for more than 1 item – This delivery can take 3 to 8 working days to any address in South Africa.
Exchanges and Refunds
- No questions asked return or refund policy within 14 days of receival of Product – provided it has NOT been worn.
- Refunds will be Purchase price Minus the delivery charges and PayFast Commission ( 4% ) – Except on EFT payments, where the 4% will not be deducted, minus R80 Handling Fee.
- Return of Product and shipping of another Size / Color is at your cost. ( R110 via PostNet counter to counter is the easiest if you do not have Your own courier.)
Side Note:
– Leather is Alive and Organic, a natural product. Hence it will sometimes show characteristics such as scars, stretch marks and other imperfections. There will also sometimes be slight color variations – None of which will be seen as defects.
Order Assistance
If you need assistance with ordering or more info on any certain product, including size charts, please contact us on info@gurmuki.com, or phone 072 744 6702.
Have an Awesome day!