SHIPPING AND RETURNS POLICY

Terms and Conditions:

We make every effort to dispatch as soon as possible. During periods of high season or sales, however, shipments might take longer than the average delivery period of 5 working days. We do not guarantee that your order will be delivered within a certain period of time.

Delivery Charges:

A flat rate of R100 for a single item purchased is custom for any address in South Africa. For orders of more than 1 item an additional R100 is charged to the total flat rate. We will make every effort to deliver quickly using Fastway, Aramex, DSV and PostNet in order to access even the remotest areas.

Exchanges and Refunds

• No questions asked return or refund policy within 14 days of receival of Product – provided it has NOT been worn.
• Refunds will be Purchase price Minus the delivery charges ( R100 or R200 ) and Payfast Commision ( 6% ) – Except on EFT payments, where the 6% will not be deducted.
• Return of Product and shipping of another Size/Color is at your cost. ( R100 via PostNet counter to counter is the easiest if you do not have Your own courier.)

Side Note:

– Leather is Alive and Organic, a natural product. Hence it will sometimes show characteristics such as scars, stretch marks and other imperfections. There will also sometimes be slight color variations – None of which will be seen as defects.

Order Assistance

If you need assistance with ordering or more info on any certain product, including size charts, please contact us on info@gurmuki.com, or phone 072 744 6702.

Have an Awesome day!